FAQs

Although there is an international measurement chart for shoe sizes, shoe sizes may vary depending on the model, mold, and manufacturer. While size 41 may fit you perfectly in one brand, size 42 may be narrow in another brand. At Edza Shoes, we produce shoes in different molds because we want to offer solutions to different foot structures. We have models for customers with narrow feet as well as for those with wide and voluminous feet. For customers with narrow feet, we carefully produce models such as MARION, MONICA, NICKY, AUDREY, and BLAKE, which have Italian molds. For customers with wide and voluminous feet, our EMILY boots, TERRY loafers, and CAPRICE slippers are ideal. Although sizes may vary according to your foot structure, generally, our foot number chart is based on your foot length, as shown below. By measuring your foot length and choosing the most suitable model according to the mold type specified as NARROW, STANDARD, or WIDE in the product details of each model on our website, you can find the perfect fit for you. In addition, you can always contact us directly through our website and social media for personalized guidance.

As you can see in the images below, you need to measure the distance between your heel and the longest toe first to measure your foot length. Then, you just need to measure the circumference of your foot for your instep width and inform us.

You can return and change the product you purchased within 15 days, provided that it has not been used. If the product is defective, this period increases to 30 days in accordance with the Consumer Law.

Credit card ATM card Transfer You can pay from all credit cards, foreign credit cards and ATMs. Our site works with IYIZICO secure payment system.

The product you ordered will be in your hands within 3 to 5 working days. If the fee is covered by our customers in Istanbul, we also send by courier.

Since our sales are made online only, we do not have a physical place where you can try the products. However, you can easily return and exchange our products so that you can try them in the comfort of your home.

If you contact us on the same day before your order is delivered to the cargo, we can support you.

You can do this to the following banks on behalf of Nar İşletme Danışmanlıgı ve Tekstil Pazarlama Ticaret Ltd Şti YAPI KREDI - TR50 0006 7010 0000 0052 5240 19 TÜRKİYE İŞ BANKASI - TR58 0006 4000 0011 2280 1421 72

VAT is included in the prices of all the products you have purchased. The VAT amount of the products you buy is stated on the invoice as 8%.

We have a gift package option for the products you buy. Simply select "I Want a Gift Package"